SARAH WALEY | Client Care Executive

Sarah Waley 1

Sarah is an experienced client services executive with over 20 years’ experience delivering innovation, client satisfaction and business growth. Sarah has spent the last 15 years heading up the Client Care & Communications teams for a large, leading insurance law firm and large mid-tier accounting firm.

Sarah is focused on building and maintaining a Client Care Program whereby every touchpoint in a client’s journey is exceptional. Sarah was proud to be recognised as a finalist in the Lawyers Weekly 2021 Marketing Communications Professionals of the Year awards.

Sarah is a strong advocate for diversity & inclusion (D&I), having assisted in the development and rollout of a range of D&I strategies, activities and corporate partnerships.

hetherington post